Uncashed checks policy
A check issued from your Plan account can go uncashed for a number of reasons including: it was sent to a wrong address, it was misplaced or forgotten, it was for a small amount or the participant is deceased or became incapacitated.
Checks are valid for six months from the date they are issued.
If you do not cash your check within four months of issuance, you will receive a letter encouraging you to cash the check or request re-issuance. After six months, you will receive a second notice that informs you to request a replacement check since the original check will no longer be valid. If these letters are returned as undeliverable, the Plan will attempt to use alternate means to contact you but may not be successful. If you receive either of these letters, you should contact the HELPLINE as soon as possible.
Yes. If you have two or more outstanding checks issued more than four months ago, the issuance of further checks will be suspended until you contact the HELPLINE to resolve the issue.
Since they are required by law, distributions made to satisfy required minimum distributions after age 73 will not be suspended even if previous checks are uncashed. Remember that the amount distributed is still taxable to you even if you don't cash the check.
The easiest solution is to cash any checks you receive promptly. We also encourage you to consider the Plan's ACH direct deposit feature for all payments that don't result in account closure. The ACH service is without charge and is a faster and more secure way to ensure your distributions are promptly credited to your bank account (see Direct Deposit Request Form).
If you are receiving checks for a small amount, you can change your distribution amount or timing so that the checks are larger.
It is also very important that you inform the Plan if you change your address. Download and print the Change of Name/Address form.
Contact the HELPLINE with questions. If you are a beneficiary of a deceased participant or the guardian of an incapacitated participant, you may be required to provide additional legal documentation.